Return Policy
Return Policy
At Cat Shirts USA, our goal is to provide you with high-quality cat-themed apparel and urban streetwear designs that you'll love. We stand behind the craftsmanship and quality of our products. However, we understand that occasionally, defects may occur. Please read our return policy carefully before making a purchase.
Defective Products
If you receive a defective product, we apologize for any inconvenience this may cause. We are committed to ensuring your satisfaction and will gladly provide a replacement for any defective items. To request a replacement due to a defect, please follow these steps:
- Contact our customer support team at catshirtsusa@gmail.com within 7 days of receiving your order.
- Include your order number and a clear photograph of the defect in your email.
- Our support team will review your request and, upon approval, guide you through the replacement process.
Please note that we may request additional information or clarification if needed. We appreciate your understanding and cooperation.
Non-Defective Items and Returns
Currently, we do not accept returns. Our focus is on providing you with the best products possible, and we encourage you to review product details and sizing carefully before making a purchase.
Cancellations and Modifications
We aim to process orders as quickly as possible to ensure prompt delivery. Therefore, we cannot guarantee cancellations or modifications after an order has been placed. If you have any concerns or need to make changes to your order, please contact us at catshirtsusa@gmail.com as soon as possible.
Contact Us
For any questions or assistance regarding defective products or replacements, please reach out to our customer support team at catshirtsusa@gmail.com. We are here to help and ensure your shopping experience with Cat Shirts USA is exceptional.