Refund Policy
At Cat Shirts USA, we are dedicated to ensuring your satisfaction with every purchase you make from our website. Please take a moment to review our policy regarding replacements for defective products.
Defective Products and Replacements
If you receive a defective product, we apologize for any inconvenience this may cause. We are committed to rectifying the situation by providing you with a replacement. To qualify for a replacement due to a defect, please follow these steps:
- Contact our customer support team at catshirtsusa@gmail.com within 7 days of receiving your order.
- Include your order number and a clear photograph of the defect in your email.
- Our support team will review your request and guide you through the replacement process.
We value your satisfaction and will ensure that you receive a replacement product that meets our quality standards.
Non-Defective Items
Currently, we do not offer replacements or refunds for non-defective items. We encourage you to review product details, sizing, and specifications carefully before making a purchase.
Cancellations and Modifications
As our orders are processed promptly for swift delivery, cancellations or modifications may not be feasible after an order is placed. If you need assistance or have concerns, please contact us at catshirtsusa@gmail.com as soon as possible.
Contact Us
For inquiries or further assistance regarding defective products and replacements, please reach out to our customer support team at catshirtsusa@gmail.com. We are dedicated to providing you with the best service and ensuring your experience with Cat Shirts USA is exceptional.